FAQ

About this site

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What is this place? Nice to meet you! This is NUE NOTE, a music-sharing and discovery platform that connects creators and listeners through anonymously released tracks. For more details, please see “A... I’m not sure how to use the site. Please take a look at “How to Use NUE NOTE” on the top page. You can find it by scrolling down the homepage shown when you are not registered or are logged out. Is NUE NOTE connected to any existing anonymous music submission events? No. NUE NOTE is an independent service and is not affiliated with any particular event or organization. While respecting the culture built by existing anonymous submission events,... I want to tell everyone about NUE NOTE! Can I share it on social media? In general, yes. However, please avoid the following two things: ・Promoting NUE NOTE using another event’s name, another service’s official hashtag, or the comment section of anot...

Uploading tracks and works during the anonymous period

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Can I upload a track that I have already released before? Please do not. The same applies if you have previously shared a work-in-progress version or even part of the track. We ask that you upload unreleased music so listeners can first d... Do I need a video or cover image when uploading a track? No. NUE NOTE aims to be a place where you can release the music itself, even if you do not have a video or cover image ready. Of course, this is not meant to dismiss the culture of... Can I share a track I uploaded during its anonymous period or release it on another website? Please do not. Doing so would take away the chance for listeners to fall in love with your music based on the sound alone. Promotion and reach are skills too, but here, we would lo... Can I announce that I uploaded a track to NUE NOTE as long as I do not reveal the title? As a rule, we do not recommend it. We want to protect both your achievement of being appreciated through the music alone and the fun listeners may have trying to “guess” who create...

Creator information reveal

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What are the requirements for revealing creator information? Creator information is revealed once all of the following reach the required thresholds: ・Unique plays ・Number of “Like!” reactions ・Number of days since upload You can check th... Can I release an unlocked track on other websites? Yes. Once the creator information has been revealed, you are free to post, promote, or combine the track with video or artwork however you like. Spread your wings and let it fly! Is creator information always revealed once the requirements are met? No. Even after meeting the requirements, creators may choose to keep the track anonymous. A mysterious artist appearing out of nowhere like a comet... that is pretty cool too.

Troubleshooting

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I can’t upload a track. Please check the following: ・Are you logged in? ・Is your internet connection stable? ・Have you completed all required fields on the upload page? ・Does the file exceed the size... I can’t play a track. Please check the following: ・Are your device, browser, or player volume settings muted? ・Is your internet connection stable? ・Could an ad blocker, VPN, or data-saving setting be... I can’t add a track to a playlist. Please check the following: ・Are you logged in and registered as a user? ・Have you reached the maximum number of saved tracks? ・Are you trying to add one of your own uploaded tr... I found a bug! If the FAQ does not solve the problem, please report it to us. Open “Feedback” from the profile icon menu in the upper-right corner, enter the steps needed to reproduce the issue,...

Terms of Use and Guidelines

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A track that violates the Guidelines has been uploaded. What should I do? Please report it. On the relevant track page, select “Report this work” below the player, enter the reason and details, then press “Submit report.” Help us keep the peace in NUE NO... My track has been made private. A track may be made private in the following cases: ・You made it private yourself ・The track is suspected of violating the Terms of Use or Guidelines In the latter case, you will...

Accounts and login

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I can’t log in. Please check the following: ・Have you registered for an account? ・Is the email address the same one you used when registering? ・Is your password correct? If none of these apply,... I forgot my password. Please reset it. On the login page, select “Forgot your password?”, enter your registered email address, and press “Send reset email.” Then follow the instructions in the email. No... I forgot which email address I used to register. We are very sorry, but please create a new account. At this time, we do not have a recovery option for this situation, and we are unable to assist even if you contact us. Thank you...

Closing your account

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I want to close my account. We are sad to see you go... but here is how. Open “Account Settings” from the profile icon menu in the upper-right corner, then select “Proceed to Account Closure” near the bottom...

Other

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The FAQ didn’t answer my question... Please contact us. Enter the details through “Contact” at the bottom of the site and submit the form. Your questions help us build a better FAQ. I have no motivation to make music... Creating a template in your DAW, or simply opening it and making a sound, can already count as a step forward. You could also step away from your own music for a while and take in...